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What is the status of my order? +

Can I cancel or make changes to my order? +

How long does it take to process my order? +

Please allow a delay up to 10 business days to receive your order. Delivery times may vary depending on your location and shipping option (Regular & Express). A shipping confirmation email will be sent to you once your package is ready.

Will I be charged for a product that did not ship? +

Why did I not receive an order confirmation? +

Please allow up to 20 minutes to receive your order confirmation email. You may also want to check your spam folder. If you still have not received anything after 20 minutes, please feel free to contact our customer service team through our contact us form here

Why did I not receive a shipping notification email? +

A shipping notification will only be sent out when your order is ready to ship. You may also want to check your spam folder. You may check the status of your order once you receive this e-mail. If you have not received the e-mail, your order has not yet been processed.

Will I receive a notification or a tracking number when my order ships? +

How do I track my order or delivery status? +

Does CCM sell gift cards? +

Unfortunately, gift cards are currently not available for sale or for use on our website. We do plan on having them in the near future. Please ensure to sign up to our newsletter in the footer of this website for the latest news and product updates.

Where do I enter a promotion code? +

	CCM HOCKEY SKATE SIZE	SHOE SIZE (MEN)	ACTUAL FOOT LENGTH (IN)
YOUTH	6	7	5.7
	7	8	5.9
	8	9	6.3
	9	10	6.6
	9.5	10.5	6.8
	10	11	7
	10.5	11.5	7.1
	11	12	7.3
	11.5	12.5	7.5
	12	13	7.6
	12.5	13.5	7.8
	13	1	7.9
	13.5	1.5	8.1
JUNIOR	1	2	8.2
	1.5	2.5	8.4
	2	3	8.5
	2.5	3.5	8.7
	3	4	8.8
	3.5	4.5	9
INTERMEDIATE	4	5	9.2
	4.5	5.5	9.4
	5	6	9.5
	5.5	8	9.7
	6	7.5	9.8
	6.5	8	10
SENIOR	7	8.5	10.2
	7.5	9	10.3
	8	9.5	10.5
	8.5	10	10.7
	9	10.5	10.9
	9.5	11	11
	10	11.5	11.2
	10.5	12	11.3
	11	12.5	11.5
	11.5	12.5	11.7
	12	13.5	11.8
	13	14.5	12.2

	CCM HOCKEY SKATE SIZE	SHOE SIZE (MEN)	ACTUAL FOOT LENGTH (CM)
YOUTH	6	7	14.5
	7	8	15.2
	8	9	16.2
	9	10	17
	9.5	10.5	17.4
	10	11	17.8
	10.5	11.5	18.2
	11	12	18.7
	11.5	12.5	19.1
	12	13	19.5
	12.5	13.5	19.9
	13	1	20.3
	13.5	1.5	20.6
JUNIOR	1	2	21
	1.5	2.5	21.4
	2	3	21.8
	2.5	3.5	22.2
	3	4	22.6
	3.5	4.5	23.1
INTERMEDIATE	4	5	23.5
	4.5	5.5	23.9
	5	6	24.3
	5.5	8	25.5
	6	7.5	25.1
	6.5	8	25.5
SENIOR	7	8.5	26
	7.5	9	26.4
	8	9.5	26.8
	8.5	10	27.2
	9	10.5	27.7
	9.5	11	28.1
	10	11.5	28.5
	10.5	12	28.9
	11	12.5	29.4
	11.5	12.5	29.8
	12	13.5	30.2
	13	14.5	31

	CCM HOCKEY EURO SKATE SIZE	EURO SHOE SIZE	ACTUAL FOOT LENGTH (IN)
YOUTH	24	24	5.7
	24.5	25	5.9
	25	26	6.3
	26	27	6.6
	27	27.5	6.8
	28	28	7
	28.5	29	7.1
	29	29.5	7.3
	29.5	30	7.5
	30	31	7.6
	30.5	31.5	7.8
	31	32	7.9
	32	33	8.1
JUNIOR	32.5	33.5	8.2
	33	34	8.4
	34	35	8.5
	34.5	35.5	8.7
	35	36	8.8
	36	36.5	9
INTERMEDIATE	37	37.5	9.2
	38	38	9.4
	39	38.5	9.5
	39.5	39	9.7
	40	40.5	9.8
	40.5	41	10
SENIOR	41	42	10.2
	41.5	42.5	10.3
	42	43	10.5
	42.5	44	10.7
	43	44.5	10.9
	44	45	11
	45	45.5	11.2
	45.5	46	11.3
	46	47	11.5
	46.5	47.5	11.7
	47	48	11.8
	49	50	12.2

	CCM HOCKEY EURO SKATE SIZE	EURO SHOE SIZE	ACTUAL FOOT LENGTH (CM)
YOUTH	24	24	14.5
	24.5	25	15.2
	25	26	16.2
	26	27	17
	27	27.5	17.4
	28	28	17.8
	28.5	29	18.2
	29	29.5	18.7
	29.5	30	19.1
	30	31	19.5
	30.5	31.5	19.9
	31	32	20.3
	32	33	20.6
JUNIOR	32.5	33.5	21
	33	34	21.4
	34	35	21.8
	34.5	35.5	22.2
	35	36	22.6
	36	36.5	23.1
INTERMEDIATE	37	37.5	23.5
	38	38	23.9
	39	38.5	24.3
	39.5	39	25.5
	40	40.5	25.1
	40.5	41	25.5
SENIOR	41	42	26
	41.5	42.5	26.4
	42	43	26.8
	42.5	44	27.2
	43	44.5	27.7
	44	45	28.1
	45	45.5	28.5
	45.5	46	28.9
	46	47	29.4
	46.5	47.5	29.8
	47	48	30.2
	49	50	31

	CCM HOCKEY EURO SKATE SIZE	UK SHOE SIZE	ACTUAL FOOT LENGTH (IN)
YOUTH	24	6.5	5.7
	24.5	7.5	5.9
	25	8.5	6.3
	26	9.5	6.6
	27	10	6.8
	28	10.5	7
	28.5	11	7.1
	29	11.5	7.3
	29.5	12	7.5
	30	12.5	7.6
	30.5	13	7.8
	31	13.5	7.9
	32	1	8.1
JUNIOR	32.5	1.5	8.2
	33	2	8.4
	34	2.5	8.5
	34.5	3	8.7
	35	3.5	8.8
	36	4	9
INTERMEDIATE	37	4.5	9.2
	38	5	9.4
	39	5.5	9.5
	39.5	6	9.7
	40	7	9.8
	40.5	7.5	10
SENIOR	41	8	10.2
	41.5	8.5	10.3
	42	9	10.5
	42.5	9.5	10.7
	43	10	10.9
	44	10.5	11
	45	11	11.2
	45.5	11.5	11.3
	46	12	11.5
	46.5	12.5	11.7
	47	13	11.8
	49	14	12.2

Customer Service

Ordering

Blade Size	Standard Skate Size
215	1 - 1.5
221	2 - 2.5
230	3 - 3.5
238	4 - 4.5
247	5 - 5.5
255	6 - 6.5
263	7 - 7.5
271	8 - 8.5
280	9 - 9.5
287	10 - 10.5
295	11 - 11.5
304	12 - 12.5
312	13 - 13.5